Every day we open our mouths or type emails to send messages to our clients. And we know that if those messages arrive safely in the clients’ hearts and minds then we can form relationships that will profit both sides.
But too many of our messages get dashed to death on the rocks of poor communication because we don’t know the secrets of making them land with power, presence and warmth.
In this webinar, Head of Distribution: Investment Platform, Georgina Smith spoke to David Pullan from The Story Spotters about how the stories we tell, the stories we hear and the stories that people infer through our behaviour are the key to building understanding and trust.
What you’ll learn:
